Cancellation policy

Subscriptions on erijoy renew automatically on the schedule you choose on the product page, until you cancel.

Cancel
You can cancel at any time before the next order: with the button in your subscription confirmation email (“Your Erijoy subscription”), or by writing to svenja@erijoy.com or on WhatsApp to +351 964 765 205 (Chamada para rede móvel nacional / call to a Portuguese mobile network). Orders that were already placed are not affected. If a subscription has a minimum number of deliveries, the product page says so before you buy.

Price changes
If the price of your subscription changes, we tell you by email at least 14 days before the next order is charged. You can cancel before that order at no cost.

Your right to cancel within 14 days and its exceptions are explained in our Refund Policy.